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Terms of service

Terms of Service – Sayahsina Collection

Last Updated: [07/25/2025]

Welcome to Sayahsina Collection! By accessing our website at store.sayahsina.com or purchasing our products, you agree to the following Terms of Service. These terms are designed to ensure a safe, respectful, and enjoyable experience for all customers.


1. Acceptance of Terms

By using our website or making a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our site or services.


2. Use of Our Services

Respectful Conduct

We expect all users to engage respectfully with our content and community. Any misuse, harassment, or violation of our policies may result in restriction or removal of access.

Age Requirement

You must be at least the age of majority in your jurisdiction to use this site. Minors may only make purchases with the permission and supervision of a parent or legal guardian.


3. Account Management

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your login information. Please notify us immediately at sayahsina.collection@gmail.com if you suspect unauthorized access.

Accurate Information

Please provide complete and accurate information when placing an order or creating an account. Misrepresentation or impersonation is not permitted.


4. Orders & Payments

Order Confirmation

Once an order is placed, you will receive a confirmation email. It is your responsibility to review the details and notify us of any discrepancies promptly.

Payments

All payments must be made in full at the time of purchase. We reserve the right to cancel orders for incomplete or failed payments.


5. Intellectual Property & User Content

Ownership

All content on Sayahsina Collection – including images, product descriptions, designs, and branding – is protected by copyright and intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

User Submissions

If you choose to share feedback, photos, or reviews, you grant us the right to use and display this content in marketing or promotional materials unless otherwise requested.


6. Product Availability & Modifications

We reserve the right to modify or discontinue any product or service without prior notice. In the event of a change to an active order, we will contact you directly with alternatives or refund options.


7. Returns & Refunds

Our return and refund policy is available here. In summary:

  • Returns are accepted within 30 days for unused, undamaged items.

  • Custom or personalized jewelry is non-returnable.

  • Email sayahsina.collection@gmail.com with your order number and reason for return to initiate the process.


8. Limitation of Liability

Sayahsina Collection is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our website or products. All items are handmade and subject to slight variations that are part of their uniqueness.


9. Privacy Policy

Your personal data is protected in accordance with our Privacy Policy, which forms part of these Terms.


10. Updates to Terms

We may update these Terms of Service at any time. Continued use of our site after changes are posted constitutes acceptance of the revised terms. Last revision date is always noted at the top of this document.


11. Contact Us

For questions about these Terms, your account, or our products, please email us at sayahsina.collection@gmail.com.


Thank you for choosing Sayahsina Collection — where each piece tells a story, and your satisfaction is part of our craft.